How can we help?
Answers about delivery, returns, warranty and your orders.
Top questions
Is everything on Lagbe genuine?
Yes. Lagbe is a Qualified Brand Marketplace — we sell only authentic products sourced from brands and authorised distributors, and every listing states its warranty type.
Can I pay with Cash on Delivery?
Yes. Cash on Delivery is available across Bangladesh. You can also pay in advance with bKash or Nagad.
How much is delivery and how long does it take?
Delivery is free inside Dhaka and ৳60 outside Dhaka. Orders usually arrive same or next day inside Dhaka and in 2–3 business days elsewhere.
What is your return policy?
You can return any unused product in its original packaging within 7 days of delivery.
How much is delivery outside Dhaka?
Delivery outside Dhaka costs ৳60 per order, anywhere in Bangladesh.
Can I return opened skincare?
No. For hygiene reasons, skincare can only be returned if it is unopened and sealed.
Still need help?
Our team replies 9am – 9pm, every day.