Delivery Information
Every order is packed at our Dhaka warehouse and delivered by Steadfast Courier. Here's what it costs and how long it takes.
Last updated
Delivery charges
- Inside Dhaka district: Free
- Outside Dhaka: ৳60 per order, anywhere in Bangladesh
- Cash on Delivery has no extra charge
The exact charge is shown at checkout as soon as you choose your district, before you place the order.
Delivery times
- Inside Dhaka: same day or next day
- Outside Dhaka: 2–3 business days
- Orders are dispatched within 24 hours of confirmation
Delivery can take longer during Eid, hartals, floods or other events outside our control. We'll SMS you if your order is delayed.
What happens after you order
- You get an SMS with your order number.
- We call or SMS to confirm Cash on Delivery orders.
- Your order is packed and handed to Steadfast Courier.
- The rider calls you before delivery. Check the package, then pay (for COD).
You can follow every step on the Track Order page or under My Orders.
Receiving your parcel
Please check that the parcel is sealed and undamaged before accepting it. If anything looks wrong, you can refuse the parcel and contact us — we'll sort it out at no cost to you.
Frequently asked questions
Is delivery free inside Dhaka?
Yes. Delivery is free for every order delivered inside Dhaka district.
How much is delivery outside Dhaka?
Delivery outside Dhaka costs ৳60 per order, anywhere in Bangladesh.
How long does delivery take?
Same or next day inside Dhaka, and 2–3 business days elsewhere in Bangladesh.
Still need help?
Our team replies 9am – 9pm, every day.