Terms & Conditions

You sign in with a Bangladeshi mobile number verified by one-time code. Keep your password private; you are responsible for orders placed from your account.

An order is confirmed when we accept it by SMS or phone call. We may cancel an order if a product is out of stock, a price was listed in error, or we suspect fraud — if you've already paid, we refund you in full.

All prices are in Bangladeshi Taka (BDT) and include applicable VAT unless stated otherwise. You can pay by Cash on Delivery, bKash, Nagad or card. For COD orders, please pay the rider the exact amount shown in your order.

Delivery charges and times are described on our Delivery Information page. Risk passes to you when the parcel is handed over.

Returns are covered by our 7-day Returns & Refunds policy. Warranty is provided as stated on each product page and in our Warranty policy.

Don't misuse the site — for example by placing fake COD orders, scraping prices at scale, or attempting to break our security. We may suspend accounts that do.

These terms are governed by the laws of Bangladesh. Disputes will be handled by the courts of Dhaka.

Draft — to be reviewed by a lawyer before launch.